Amazon Services

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Logistics + Inventory
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Reimbursements
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Reporting

Amazon Reimbursement Recovery

Selling through Amazon’s fulfillment network offers incredible scale, but it also introduces operational complexity. Inventory moves through multiple warehouses, returns are processed at high volume, and fulfillment fees are applied across thousands of transactions. Along the way, discrepancies can happen—lost inventory, damaged products, incorrect refunds, or overcharged fees.

At Medaltus, we proactively identify and recover reimbursements Amazon owes your brand. Our team audits your account, tracks discrepancies, and manages the entire claims process so you don’t have to spend time digging through reports or navigating Amazon support.

By recovering funds that might otherwise go unnoticed, we help brands reclaim revenue and reinvest it back into growth.

Recover funds Amazon owes your business
Correct overcharged or inaccurate FBA fees
Save time with full claim management
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eCommerce brand management
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Why Reimbursement Recovery Matters

Amazon processes an enormous volume of inventory movements, customer returns, and fulfillment transactions every day. While the system is highly sophisticated, discrepancies can occur throughout the lifecycle of a product—from inbound shipments to warehouse handling and customer returns.

These issues often go unnoticed unless accounts are actively audited. Many brands leave significant funds unclaimed simply because identifying reimbursement opportunities requires deep analysis of transaction history and fulfillment data.

A structured reimbursement process ensures that errors are identified, claims are submitted properly, and eligible funds are recovered. Over time, these recoveries can represent meaningful revenue that would otherwise remain unclaimed.

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What We Deliver

At Medaltus, reimbursement recovery is handled as part of a structured operational process designed to ensure brands receive the funds they are entitled to within Amazon’s fulfillment system.

End-to-End Claim Management

Our team handles the entire reimbursement process—from identifying discrepancies and preparing documentation to submitting claims and following up with Amazon until cases are resolved.

FBA Fee Error Identification

Amazon’s fulfillment fees can sometimes be misapplied due to incorrect product dimensions, weight classifications, or processing errors. We audit these charges and submit correction claims where appropriate.

Return & Refund Verification

Customer returns can occasionally result in incorrect refunds or missing inventory. We review return activity to ensure reimbursements and restocking outcomes are properly accounted for.

Lost and Damaged Inventory Recovery

When inventory is lost or damaged within Amazon’s fulfillment network, we identify the eligible cases and manage the reimbursement process to recover the appropriate compensation.

Comprehensive FBA Account Audits

Our team performs detailed reviews of FBA transaction history to identify discrepancies related to lost inventory, damaged items, return processing errors, and fee inaccuracies.

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Our Process

Our reimbursement recovery process focuses on identifying eligible claims quickly while ensuring all filings remain compliant with Amazon’s policies.

1.

Account Audit

We begin with a detailed audit of your Amazon account to identify discrepancies related to lost inventory, damaged products, incorrect refunds, or misapplied fees.

2.

Transaction & Inventory Analysis

Our team analyzes inventory movements, return activity, and fulfillment transactions to determine where reimbursements may be owed.

3.

Claim Documentation

Once eligible discrepancies are confirmed, we prepare the documentation required to submit reimbursement claims through Amazon’s support systems.

4.

Claim Submission & Case Management

We submit claims on your behalf and manage all communication with Amazon Seller Support until the case is resolved.

5.

Recovery & Reporting

Recovered funds are tracked and documented so brands have clear visibility into the reimbursements secured for their account.

6.

Continuous Monitoring

As your account continues operating, we maintain ongoing oversight to identify new reimbursement opportunities and ensure discrepancies do not go unnoticed.

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Ready to Grow Your Brand?

We’ll reach out shortly to learn more about your brand and discuss how we can support your growth.
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